At Popular Orthopaedic Hospital, we are committed to safeguarding the privacy and security of our patients’ personal and medical information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

1. Information We Collect

1.1 Personal Information: This includes your name, contact details (phone number, address, email), date of birth, and other personal identifiers.
1.2 Medical Information: Information about your medical history, current health status, diagnostic reports, and treatments.
1.3 Payment Information: Billing details, payment methods, and transaction records.
1.4 Technical Information: When using our website or digital platforms, we may collect your IP address, browser type, and usage patterns to enhance your experience.

2. How We Use Your Information

2.1 Medical Care: To provide accurate diagnosis, treatment, and follow-up care.
2.2 Communication: To contact you regarding appointments, test results, and updates about our services.
2.3 Billing and Payments: To process payments and manage billing records.
2.4 Improvement of Services: To analyze data for improving our medical and operational processes.
2.5 Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing

3.1 Within the Hospital: Your information may be shared with healthcare providers, nurses, and administrative staff directly involved in your care.
3.2 Third Parties:

• With laboratories, diagnostic centers, or pharmacies when necessary for your treatment.
• With payment processing services to facilitate transactions.
• When required by law or court orders.
  3.3 We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

4.1 We implement stringent measures to protect your data from unauthorized access, alteration, or disclosure.
4.2 All electronic data is stored securely, and physical records are handled with care to maintain confidentiality.

5. Patient Rights

5.1 Access and Updates: You have the right to access your medical records and request updates to ensure accuracy.
5.2 Data Deletion: You may request the deletion of your personal data, subject to legal and medical retention requirements.
5.3 Consent Withdrawal: You can withdraw your consent for specific uses of your data, except where required by law.

6. Cookies and Online Tracking

6.1 Our website may use cookies to enhance user experience. Cookies are small files stored on your device to personalize and streamline your interactions with our site.
6.2 You can disable cookies through your browser settings, but this may affect the functionality of our website.

7. Updates to This Policy

7.1 We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
7.2 Updated policies will be posted on our official website or communicated through other appropriate channels.

8. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

• Phone: 0612-2310077
• Email: drajaykumarjayaswal@gmail.com